Talking Points:

• How businesses can scale up (Up scaling) and also revisit their existing operations to keep them in tandem with the prevailing market conditions (Rescaling)
• What are the cost efficiencies that companies are able to derive as a consequence of implementation of technology solutions and overhaul of existing (legacy) systems.
• What technology solutions can help small companies grow? How technology can bring in scale-related efficiencies for companies? Examples across different sectors to understand the sector-agnostic power of technology for transformation.
• Up scaling requires a major thrust on IT systems and processes. How can companies upgrade their existing (legacy) systems without incurring very large costs.
• As the business scales up, day-to-day managing the growth of the business can be a challenge. What kind of IT solutions can be implemented on a regular basis for the company to ensure its IT infrastructure is robust to handle additional/fast paced growth.
• How can SMBs use IT for rescaling their businesses which is equally vital to remain competitive and financially viable. Rescaling requires difficult and complex decisions like lay-offs etc, how can IT identify best solutions.
• Re scaling also results in venturing into new areas of business. The role of IT in identifying most profitable and least costly areas for future growth.

Talking Points:

• Lessons from companies that undertook customized tech upgrades and the long term changes/improvements that it resulted in, including its ability to compete with much larger companies in the same space.
• Affordable Technology solutions leads to lower costs on many fronts. On opex front, this is in the form on lower power costs/maintenance costs/manpower costs.
• How lower Opex and Capex costs frees up crucial funds for business operations and aids faster business growth.
• Efficiency is everything for small businesses, as budgets are lower and entrepreneurs are often overwhelmed due to less time to address multiple challenges. How technology can lead to a 100 percent or more increase in operational efficiency. Operational and long term improvements in running businesses after implementing tech solutions.
• Most SMBs don’t have segmented and clearly defined business areas. Technology can be help in streamlining key processes and bring in greater efficiencies.
• What kind of uptake have revenues seen after implementing digital improvements.
• Despite smaller size, how SMBs are able to sell better after undertaking adequate IT solutions.
• Impact in addressing and solving managerial issues like access to credit for SMBs.
• Impact in addressing key operational challenges like attracting better talent after undertaking targeted and successful tech transformations.